Jul 30 2009
Calling all clients in Germany of the mobile network operator E-Plus.
Did any of you get fat amounts added to your monthly E-Plus account from mysterious “third party service suppliers” (such as 3united Deutschland GmbH) you have never encountered before in your life – let alone buy special ringtones from?
E-plus says “we have nothing to do with the services provided by third parties” (we simply bill you for the services and take your money…). Furthermore, E-Plus says “we can do nothing. You must contact 3united directly.”
All efforts to make contact with 3united comes to nothing. Help desk numbers are all on answering machines. E-mail support is non-existent.
This is clearly a scam and by allowing 3united to bill E-Plus (which then collects the money from me), makes E-Plus party to the scam. It means E-Plus (somehow) gets a kick-back, or pay-off, for collecting money on behalf of 3united.
I am sure I haven’t been the only victim of this “unholy arrangement” in Germany. If you’ve also been taken out by these two recently, kindly let me know.
You may also e-mail me directly. My address: manager (at) creativenglish (dot) de.